Exit and clear survey
Language: English - English

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Report issue

What do you want to do?

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Report a problem
Make an improvement suggestion
No answer

What problem did you experience?

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I couldn't get my data from WhatsApp, Facebook or Instagram
The problem occured when trying to upload my data to the donation platform
I experienced a problem with the survey
My session ended unexpectedly
Other problem

From which platform did you try to donate?

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WhatsApp
Facebook
Instagram

Which operating system does the device use that you requested your data from?

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Windows
Linux
macOS (Apple-Laptop)
iOS (iPhone)
Android
Other:
No answer

Which operating system does the device use that you wanted to donate your data from?

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Windows
Linux
macOS (Apple-Laptop)
iOS (iPhone)
Android
Other:
No answer

What browser do you use?

Choose one of the following answers

Mozilla Firefox
Google Chrome
Safari (Apple)
Opera
Microsoft Edge
Other:
No answer

Which time period did you choose when requesting your Facebook data?

Which time period did you choose when requesting your Instagram data?

Please let us know other details that might be relevant.

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Further feedback:

Optional: You can leave your e-mail address and we will reach out to you to find a possible solution for the problem together.

Data protection:
All data is exclusively visible to the study management and is solely used for the indicated purpose. After finishing the study, we will delete this data. By entering your email address, you agree to these terms.

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Project No.: 01IS20046