Toggle navigation Exit and clear survey Language: English - English Русский - Russian հայերեն - Armenian Українська - Ukrainian Deutsch - German English - English default Caution: JavaScript execution is disabled in your browser or for this website. You may not be able to answer all questions in this survey. Please, verify your browser parameters. Report issue What do you want to do? Choose one of the following answers Report a problem Make an improvement suggestion No answer What problem did you experience? Check all that apply I couldn't get my data from WhatsApp, Facebook or Instagram The problem occured when trying to upload my data to the donation platform I experienced a problem with the survey My session ended unexpectedly Other problem From which platform did you try to donate? Check all that apply WhatsApp Facebook Instagram Which operating system does the device use that you requested your data from? Choose one of the following answers Windows Linux macOS (Apple-Laptop) iOS (iPhone) Android Other: No answer Which operating system does the device use that you wanted to donate your data from? Choose one of the following answers Windows Linux macOS (Apple-Laptop) iOS (iPhone) Android Other: No answer What browser do you use? Choose one of the following answers Mozilla Firefox Google Chrome Safari (Apple) Opera Microsoft Edge Other: No answer Which time period did you choose when requesting your Facebook data? Which time period did you choose when requesting your Instagram data? Please let us know other details that might be relevant. Please enter your improvement suggestions: Further feedback: Submit Please confirm you want to clear your response? Exit and clear survey ×